Providence Initiates Free iTriage Healthcare App

April 23, 2013

SOUTH BAY (April 3, 2013) – A free smartphone app that provides medical information and local health resources at the touch of a keypad now connects users to Providence Little Company of Mary Medical Center San Pedro’s Emergency Department and the Providence Medical Institute Manhattan Beach Urgent Care.

The app, called iTriage, provides a symptom checker and combines health resources with GPS and mapping technology to point patients to the most appropriate care. As preferred providers, these Providence Health & Services facilities through their partnerships with iTriage now provide the community with detailed information about services and specialties to give users immediate access.

“Our partnership with iTriage provides a very handy tool in the palm of the hand that shows at a glance where nearby providers of care are when urgent or emergent services are needed,” said Nancy Carlson, chief executive of Providence Little Company of Mary San Pedro. “In addition, it offers the ability to let us know to expect someone heading to the hospital and what their complaints are, a special function of this collaboration with iTriage.”

Developed by physicians, iTriage helps users check symptoms, look up conditions and find physicians, clinics or EDs nearby.

Those with an iPhone or iPod Touch can access iTriage by downloading the application from the iTunes store. Android users can access the Android Market, then download the application from there. 

The app has a one-touch button to dial 911 and allows patients to complete information online and let the hospital or urgent care center know they are en route.

“If we know a patient is on the way with certain symptoms, we can be better prepared and provide faster and more personalized care to that patient,” said Paul Murata, M.D., chief medical officer for Providence Medical Group. “This use of technology will help the people in our communities find quick access to the health care they need.”