Interpretation Services

Non-English Speaking and Deaf and Hard-of-Hearing Individuals 

Language interpreters for those who speak English less than very well are provided at no charge. This service is available to patients and their companions during all business hours. Both over-the-phone interpreter services and Video Remote Interpreting (VRI) are available. This technology provides quick access to remote ASL interpreters and to many languages and dialects. 

Notice of Interpretation Services ›

Interpreter and Translation Services/Hearing Devices (Language Access Plan for Limited English Proficiency Persons) ›

For questions, concerns, or complaints contact the department manager or the support services listed below: 

California Relay Service 
Dial 711 (or 9-711 from a hospital phone) 
TTY English 1-800-735-2929, Spanish 1-800-855-3000 

Patient Relations Department 
Providence Saint Joseph Medical Center 
501 S. Buena Vista Street Burbank, CA 91505 

California Department of Health (CDPH) 
Health Services, Complaints 
1-800 -228 -5234 3400 
Aerojet Ave. #323 
El Monte, CA 91731

Risk Management, 
Licensing and Compliance