Saint John’s Recognized As One Of The Nation’s Top Hospitals

July 01, 2013
Paul Natterson, MD
Paul Natterson, MD
Saint John’s Health Center was recently named by Healthgrades as one of the nation’s 50 Best Hospitals. Paul Natterson, MD, president of the Saint John's medical staff, explains what this honor means.

First, what is Healthgrades?
"Healthgrades is the leading online resource for comprehensive information about physicians and hospitals in the United States. More than 225 million visitors use the Healthgrades website to compare physicians and hospitals. Healthgrades provides information about clinical outcomes, safety and patient satisfaction so that people can make more informed health care decisions."

Are Healthgrades rankings objective?
"Healthgrades uses objective measures to evaluate the hospital performance each year for nearly 4,500 hospitals across the nation in 27 procedures and conditions. Nearly every hospital in the nation is evaluated. No hospital can choose whether or not to be evaluated, and no hospital pays to be evaluated. Mortality and complication rates are risk-adjusted, which means Healthgrades takes into account the differing severity of illness at different hospitals. This allows for hospitals to be compared fairly."

What does it mean to be selected as one of the nation's 50 Best Hospitals?
"Being one of the nation’s 50 Best Hospitals is a distinction that places Saint John’s in the top 1% of hospitals nationwide. This proves that Saint John’s remains dedicated to providing the best possible care to its patients in a healing and comforting environment.”

This isn't the first time Saint John's has earned this distinction, is it?
"This is the seventh year in a row we've been selected as one of the 50 top hospitals in the nation. This designation supports what I’ve always seen at Saint John’s: The hospital is dedicated to the highest quality of care for its patients.” Does Healthgrades allow consumers to compare hospitals in a specific city or area? "Yes. In fact, a previously released report called ‘American Hospital Quality Outcomes 2013: Healthgrades Report To The nation’ highlighted that significant variation in outcomes can exist not only across the nation but specifically within a particular region. For example, out of the 37 hospitals in the Los Angeles/Long Beach/Glendale area that were evaluated for treatment of coronary interventional procedures – that means procedures like angioplasty or placing stents – there was a wide variation in hospital quality as measured by risk-adjusted mortality rates. Saint John’s is among the hospitals with the lowest risk-adjusted mortality rates for coronary interventional procedures."

Why should consumers care about hospital rankings?
"Today more than ever, people are expected to shop around to find the highest-quality health care. That's why Healthgrades publishes these rankings – to give consumers the information they need to make informed choices. Choosing a hospital with a proven record of excellence means a better health care experience, better outcomes and more lives saved."