Excellent Heart Care Saves Sarah's Life
September 15, 2013
With her daughter's wedding just weeks away, Sarah Keen was looking forward to one of the proudest moments of her life.
Then, after a doctor’s visit and some routine tests, Sarah learned that she had a serious heart condition and would need valve replacement surgery right away.
"The idea of surgery is so scary - especially when it's your heart," says Sarah. "I had gone all my life without any major health problems, and then this happened."
Arrangements were immediately made for her to have open heart surgery at Providence Little Company of Mary Medical Center Torrance. She met with her Providence medical team beforehand, and felt very comfortable with them right away. They took time to educate her about the procedure, and once they determined it was safe, scheduled her surgery as soon as possible after her daughter's wedding so she could take part in the big day.
The surgery was successful, but as expected, the early recovery period was difficult and painful. Sarah remained in the medical center for a week, and recalls receiving excellent treatment from warm and compassionate staff.
"The extra care is what I really appreciated,"' she says.
Sarah was not allowed to eat solid food during her stay, and will never forget a nurse comforting her with the kind act of freezing juice to make it feel as though she were eating “real” food. "It's the little things that make a big difference," says Sarah.
Not only did the physicians, nurses, and staff at Providence Little Company of Mary take excellent care of Sarah - they also went out of their way to care for her husband, Jim, who was by her side for every minute of the ordeal. "They brought in a bed for him, fed him, answered all of his questions - they were so wonderful to us both."
When you or a loved one is in the hospital, every ounce of comfort we can offer helps to ease the pain and worry you might be feeling. We care for each patient as we would want our mothers, fathers, sisters, brothers, children and grandchildren to be treated – with compassion, dignity, and respect.
PLCMMC Torrance recently received the Truven Health Analytics 100 Top Hospital for the second consecutive year, was recognized with the Beacon Award honoring our outstanding nursing team, and was the only hospital in LA County and one of five in California named by Becker’s Hospital Review to their annual list of 100 Great Community Hospitals.