Communication and Privacy

The direct telephone number to the NICU is 818-847-6332. Parents of infants in the NICU may call 24 hours a day. The NICU phone number is for parents only; please have relatives and friends call you directly regarding your baby's condition.

We respect your privacy and will not give any information about your baby to anyone else without specific consent from you.

Please respect the privacy of other babies and families by remaining at your infant's bedside while you are in the NICU. We also ask that you do not ask staff or other parents about the condition of another baby.

You may be asked to excuse yourself from the bedside periodically in order to facilitate the critical care nursing tasks your baby requires.

The NICU waiting room across the hall from the NICU is available to parents and their NICU visitors. To ensure added privacy for our families, it is locked. Parents can ask a staff member to let them in.

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