1790791945

Biography

Biography

Shirley Xu, M.D., is a board-certified family medicine physician. She enjoys establishing relationships with her patients and providing them with individualized care. She believes it is important to empower patients to make informed decisions about their health. Dr. Xu strives to give her patients in-depth, easy to understand medical knowledge. She is a strong proponent of preventive medicine and is particularly passionate about skin disease, hypertension and diabetes.

Languages
  • English
  • Mandarin Chinese

Locations

Shirley X. Xu, M.D.
4314 W. Slauson Avenue
3rd Floor
Los Angeles, CA 90043
(323) 293-7171

Specialties

Specialties
  • Family Medicine
Clinical Interests
  • Autoimmune Skin Disease

Insurance

Insurances Accepted
  • Aetna HMO Plan
  • Aetna PPO/POS/EPO
  • Anthem Blue Cross Calif. Care HMO
  • Anthem Blue Cross PPO/POS/EPO
  • Blue Shield 65 Plus Senior Plan HMO
  • Blue Shield PPO/POS/EPO
  • Medi-Cal (Straight)
  • Medi-Cal Anthem (BC) HMO
  • Medi-Cal Health Net HMO
  • Medi-Cal L.A. Care HMO
  • Medi-Cal Molina HMO
  • Medi-Cal/L.A. Care/Care 1st HMO
  • Medicare
  • Medi-Medi (Medicare-Medi-Cal)
  • Providence Medical Associates
Insurance Medical Groups
  • Axminister Medical Group/IPA

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety. However, language that may contain profanity, slander, libel or private health information is removed. Comments reflect the views and opinions of patients. Comments are not endorsed by, nor do they necessarily reflect the views of, Providence.

3.7 out of 5 (60 Ratings, 24 Comments)

80

06/19/2017
Blood pressure was [...], prescription didn't get to the pharmacy for 5 days.
40

06/05/2017
Was not impressed with the quality of the physical I received. Also my concern of having many headaches lately was not addressed as I expected.... She automatically said it was stress and asked me if I wanted Tylenol or Motrin ( I told her I was not under any stress which is why I was concerned). Even after this apt my headaches continiue in a centralized area....would have appreciated my request to lookinto these issues further.
90

05/05/2017
My main complaint was the follow up from the MRI I received. I asked for results w/in two days but did not receive results until 8 days later.
100

05/05/2017
This was my first visit as a new resident to CA, I was very please with this visit.
 

03/29/2017
Good.
 

03/06/2017
Office [...] are did not pay attention to persons entering.
 

03/05/2017
Receptionist were great; informative. Sat in dr.'s office for close to 50 min. had to go look for nurse or dr. Apparently the dr. skipped my room -
70

02/22/2017
Initially the doctor took care with finding out my health problems and providing referrals. I informed her of very low energy levels last year. I have not improved. I am on Permanent Disability and requested a request for a parking place card (permanent) because of the problem. I paid the $15.00 fifteen dollars for thr for which was filled out incorrectly. I called the office the following day, and emailed Dr. Xu via my chart and, I am still awaiting an answer. During my visit I requested referrals to both the cardiologist and neurologist. I explain via my chart that I had not had the energy to follow up with previous referrals. She emailed to come into the office for the referrals and did not give them to me. As I stated SHE IS USUALLY VERY GOOD, so; this is strictly for the [...] office visit.
20

02/10/2017
Totally clueless on what I was explaining was overwhelming. Very uneducated in type 1 diabetes. Gave ridiculous unsolicited advice and made me feel worse and I was there because I was depressed and having panic attacks and made it worse.
90

02/05/2017
It's a very good,medical office.
10

01/24/2017
the doctor didn't introduce herself coming in [...]. she wasn't listening to me that I was allergic to my dog. she stuck the prob up my nose without telling me first she didn't check my lump nods she didn't ask for any symptoms. she assumed and kept telling me I have an allergy. and after finishing the meds my symptoms are back
100

01/19/2017
misplaced sign in sheet that resulted in delay in seeing doctor.
50

01/03/2017
During my visit, I was concerned I had the flu. I informed the Dr. my granddaughter was diagnosed with Flu A 2 days prior and I was her caregiver. I was not tested for the flu (no nasal swab), but was prescribed Tamiflu and a cough syrup. I requested the prescription be sent to a different pharmacy. The Tamiflu prescription was entered and sent to the previous pharmacy, but not the cough syrup. I had to call after hours to get another Dr. to change the pharmacy for the Tamiflu to then learn the cough syrup hadn't been prescribed, yet Ibuprofen had been prescribed (we didn't discuss this medication, if we had I would have told her I had that on hand at home already so no need to prescribe more).
0

12/28/2016
When I was checked in the nurse was very impatient and had an intolerable air to him. he dismissed everything I said. I then had to wait an entire hour for the doctor to see me. at the half hour mark I went to see what was taking so long and they just told me to wait. Never had I experienced such rude dismissive service
100

12/21/2016
The Doctor was very helpful with my health concerns.
100

11/21/2016
I love Providence. I have had diabetes for 42 years and I am thrilled with the care I have received through Axminister.
40

11/01/2016
I felt that time spent with the care provider was rushed and as a result I did not feel comfortable asking the specific questions I had regarding my own health. This was also my first visit with this care provider (as I was not able to schedule a routine exam without first having an appointment to establish care), and it did not seem as though the care provider was interested in learning about my health history.
70

11/01/2016
provider at times feels impersonal, plus some referrals could have been made sooner.
50

10/19/2016
Unhappy with my care at the moment-my current provider is on maternity leave and current Doctor covering for my doctor is me given hard time regarding one of my meds that on my list of meds that I take specially for my menstrual cycle. no pain med coverage so I'm very upset and unhappy!!
30

10/11/2016
I arrived at 9:50am for a 10:15am apt and met with the doctor at 11:55am where she asked a few questions and appeared to not have much time to answer my questions.
90

10/05/2016
Still waiting for a call about my blood test, I has to call an leave a message for someone to call.
40

09/08/2016
First of all this Doctor spent no quality time with me. she really did not asked any caring questions and I will continue to shop around until I find a provider that cares about me & ALL my questions regarding me. Also, I received all my referrals and every last one of them had the wrong insurance. had to call the office and they had to re-issue new referrals which set me back weeks before I could make appts to see the specialist. UNACCEPTABLE. [...] I remember asking Doctor Xu questions and she told me we can do this on your next appt. I said NO. we are going to handle this NOW. UNACCEPTABLE
100

08/22/2016
This was my first time seeing this particular doctor. But as always everyone was very helpful and nice.
10

08/17/2016
Prior to the appointment I was contacted via "MyChart" and asked to complete a survey before I arrive at my appointment; I did so. When I arrived at the doctor's office for the appointment, I was given the survey to complete, which makes me feel as if my taking time to complete the survey beforehand was in vein. Further, I provided the doctor with the survey, to which she shuffled off to the side [...] Dr. Xu was rude in my opinion. [...] She seemed rushed and agitated. [...]