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Biography

Biography

Dr. Herrera chose medicine as her profession because she always had a great interest in helping people, in serving our society, and in being an active member in the preservation and restoration of health.

She also has a great interest in teaching having earned a degree in Mexico in education, prior to pursuing a medical degree.

As a physician, Dr. Herrera's goal is to not only treat her patients but also to educate them. She is a firm believer in preventative healthcare.

Since moving from Mexico, Dr. Herrera has lived in Los Angeles and now resides in Carson. During her free time, she enjoys traveling, running and watching live music.

What Dr. Herrera enjoys most about being a family practitioner is creating interpersonal relationships with her patients in an arena that focuses on the family unit.

Medical School
  • Universidad Autonoma de Guadalajara, Mexico
Internship
  • Hospital De Jesus, Parral, Chihuahua, Mexico
Residency
  • Saint Elizabeth Medical Center, Chicago, IL
Languages
  • English
  • Spanish

Locations

San Pedro Primary Care
1499 W. 1st Street
San Pedro, CA 90732
(310) 831-9482
(310) 831-1230

Specialties

Specialties
  • Family Medicine (Board Certified)
Clinical Interests
  • Preventative Medicine
  • Women's Health
  • Primary Care Physician

Insurance

Insurances Accepted
  • Aetna HMO Plan
  • Aetna PPO/POS/EPO
  • Aetna Senior HMO Plan
  • Anthem Blue Cross Calif. Care HMO
  • Anthem Blue Cross PPO/POS/EPO
  • Anthem Blue Cross Senior Plan HMO
  • Beech Street Corporation
  • Blue Cross/Blue Shield PPO
  • Blue Shield 65 Plus Senior Plan HMO
  • Blue Shield HMO Plan
  • Blue Shield PPO/POS/EPO
  • Care 1st HMO Blue Cross
  • Cigna HMO Plan
  • Cigna PPO/POS/EPO
  • Coventry Integrated Network PPO
  • Covered CA Anthem BC HMO
  • Covered CA Anthem BC PPO/EPO
  • Covered CA Blue Shield HMO
  • Covered CA Blue Shield PPO/EPO
  • Covered CA Health Net PPO
  • Covered CA LA Care HMO
  • Health Net HMO
  • Health Net PPO/EPO/POS
  • Health Net Seniority Plus HMO
  • Humana HMO
  • Medicare
  • Medi-Medi (Medicare-Medi-Cal)
  • Molina Medicare Advantage (HMO)
  • Private Healthcare System PPO/POS
  • Providence Medical Associates
  • Scan Senior Health Plan HMO
  • Secure Horizons Senior/UHC HMO
  • Tricare PPO
  • United Healthcare HMO Plan
  • United Healthcare PPO/POS/EPO
Insurance Medical Groups
  • Axminister Medical Group/IPA
  • HealthCare Partners Medical Group

Medical Groups

Affiliated Medical Groups
  • Providence Medical Associates

Reviews

Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety. However, language that may contain profanity, slander, libel or private health information is removed. Comments reflect the views and opinions of patients. Comments are not endorsed by, nor do they necessarily reflect the views of, Providence.

4.4 out of 5 (84 Ratings, 38 Comments)

90

07/26/2017
I am going to make Dr Herrera be my primary physician.I think she is a good listener and she will help me with all my health needs.
10

07/19/2017
Not informative. Barely examined or listened to me. Went in for a UTI asked about possible Kidney stone, and was not even remotely interested.
100

05/31/2017
Exceptional. I called and made an appointment and was offered a number of options including the same day, the next day or later. My provider listened carefully to my concerns, asked appropriate questions to clarify the question/issue, responded with respect and immediate action. She is articulate, sensitive, knowledgeable and has an excellent demeaner that responded/connected with my own style/personality. She has ALWAYS taken my medical concerns seriously and reacts with proper information, tests and, if needed, referrals.
100

05/24/2017
I have a very good experience overall
100

05/18/2017
Great Experience
100

05/17/2017
I had a good experience with Dr Herrera and all the personal in general
60

05/08/2017
Doctor is very abrupt. Sometimes hard to understand.
100

05/04/2017
Dr. Herrera is an excellent doctor that highly cares for the overall health of a patient.
100

04/26/2017
the whole group has been very good to my family and I.
90

04/18/2017
right on time, no waiting.
80

04/15/2017
This doctor and office are very good. However, the doctor ordered additional tests (diagnostic mammogram and ultrasound). I have a large lump in my breast and it will take two weeks to get the tests done. [...]
0

04/05/2017
I decided to go to Dr. Herrera because I wanted someone who spoke Spanish - Since Spanish is my 1st language. I quickly realized it was a great mistake. As soon as she walked into the exam room she stated "I know why you are here you didn't see results with your previous provider. If you want to continue your care with me you will do as I say if not you need to find a new provider." This came from her before she even checked in with me to ask me why I was there. Dr. Herrera was not empathetic to my needs and didn't exercise courtesy. When I confronted her about the way she was talking down at me she replied "this is how I am if you don't like it find a new dr." [...] I definitely will NEVER return back to her nor would I recommend her to family or friends. Worst experience ever.
 

03/30/2017
Susanna is one of the best Doctors I have seen in a while. She listens, asks questions, and most of all cares that I as a patient get better.
 

03/29/2017
I feel very comfortable
 

03/22/2017
I always recommend Providence to family, friends, and coworkers. I've been sick most of my life and Providence gives the best care; hands down.
 

03/07/2017
Dr. Herrera has always taken the time to talk with me about any issues I may be experiencing and doesn't make me feel rushed when I see her. She seems to really care about my overall health.
 

03/06/2017
Dr.Herrera is the best, i highly recommend her !!!
100

02/10/2017
I am very happy with my primary Doctor Susana Herrera-Ovalle and the nurse [...]. Thank you very much.
100

02/09/2017
I can only say good things about my doctors office and everywhere I go and someone asks about my doctor I always recommend her care and office
80

01/31/2017
During this recent visit, I felt that Dr. Herrera took more time that I needed with me, was understandably concerned about my health and was more patient with me. She explained to me that my health is in my hands so I need to keep my appointments and follow her recommendations.
100

12/27/2016
Dr. Herrera is an excellent doctor with a wonderful bedside manner. I look forward to my routine check ups. Thank you.
100

12/21/2016
dr Herrera always listens to me and she takes her time and explains to me what i need to do for my health she is an excellent doctor . her medical assistant neomi is always helpful she is very respectful to my needs as well. they whole staff from front office to back office are very nice always.
90

11/28/2016
Your computer network system needs an upgrade, especially from the hospital inpatient to the clinic outpatient follow up. care.
100

11/28/2016
I'm very pleased with DR. Herrera's manner. very polite, she listens, asks questions, patient, calm.
100

11/24/2016
Dr. Herrera is always my second choice, when my primary physician is not available.
100

11/08/2016
I'm very happy with all the service.
0

11/01/2016
She is the most unprofessional doctor I have ever met! Speaks to you in a very condescending tone. This was only my second visit with her, and let's just say the first encounter wasn't great as well. I decided to give her a second chance, and she literally treated me like dirt. Then she had the audacity to say since I have a PPO insurance plan I can go anywhere, and that she is not "technically" my primary care physician. I definitely won't be returning to see her!
100

10/21/2016
Dr. Susana Herrera-Ovalle was excellent, very attentive very satisfied with the visit.
100

10/17/2016
Dr. Susana Herrera is caring, efficient, and compassionate to my mother's needs.
0

10/13/2016
Did not care to listen to my over all symptoms and spoke over me when I tried to explain them. Spent over an hour at this facility and only 6 minutes with the actual doctor. I never wish to come back.
100

10/05/2016
Dr Herrera is the best dr I have on my lufe,she is very kindness and humanity person.I still have her as my provider.
80

10/03/2016
The Dr. was very attentive to my present needs.
100

09/21/2016
VERY GRATEFUL TO GET AN APPOINTMENT FOR THE NEXT DAY WITHOUT HAVING TO GO TO URGENT CARE.
90

09/15/2016
I love Dr Herrera and would recommend to any who needed a Dr. I'm very happy with the office and staff.
 

09/14/2016
No care giver is perfect. My impression is that Susanna is better than average. Any hospital care depends on people. I feel that Providence's employees are better than average.
90

08/24/2016
I always feel at ease w/this physician & she really shows that she cares for her patients.
100

08/18/2016
The times that I have seen Dr.Herrera she has been very professional and has provided excellent care .
80

08/18/2016
I went in to have a TB test checked, I had to wait an hour and a half or more I don't remember. Then the nurse took so long signing in to the computer. The final bad experience she didn't even look at my arm where the TB test was given. She just printed out my letter for my school.