Sally Frankl, M.D., has been practicing medicine for more than 25 years. She was inspired to become a physician by seeing how her own doctor cared for patients. Born and raised in Chicago, Dr. Frankl chose Stanford University for her undergraduate degree, but returned to her home town for medical school.

Dr. Frankl supports and maintains close relationships with her patients. Her expertise is in general internal medicine.

In her personal time, Dr. Frankl and her husband enjoy traveling, skiing, foreign films, backpacking, cooking, entertaining, and visiting her two college kids in Berkeley. She also loves reading and has been a member of her book club for 20 years.

Medical School
  • Rush Medical College of Rush University, Chicago, IL
  • Northwestern Memorial Hospital, Chicago, IL
  • Northwestern Memorial Hospital, Chicago, IL
  • English


Providence Medical Institute Etiwanda West
5525 Etiwanda Avenue
Suite 222
Tarzana, CA 91356
(818) 344-2080
(818) 758-3464


  • Internal Medicine (Board Certified)
Clinical Interests
  • Primary Care Physician
  • Alzheimer's Disease
  • Arrhythmias
  • Asthma
  • Diabetes Management
  • Geriatric Medicine
  • Headaches
  • Integrative & Complementary Therapies
  • Osteoporosis
  • Sleep Disorders
  • Menopause
  • Urinary Incontinence
  • Varicose Veins
  • Weight Management/ Obesity
  • Depression


Insurances Accepted
  • Covered CA Anthem BC HMO
  • Covered CA Anthem BC PPO/EPO
  • Covered CA Blue Shield HMO
  • Covered CA Blue Shield PPO/EPO
  • Covered CA Health Net PPO
  • Covered CA LA Care HMO
Insurance Medical Groups
  • Axminister Medical Group/IPA
  • HealthCare Partners Medical Group

Medical Groups

Affiliated Medical Groups
  • Providence Medical Group


Patient Ratings and Comments
About Our Survey

The Patient Rating score is based on responses given during the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety. However, language that may contain profanity, slander, libel or private health information is removed. Comments reflect the views and opinions of patients. Comments are not endorsed by, nor do they necessarily reflect the views of, Providence.

4.5 out of 5 (106 Ratings, 33 Comments)


My provider has done an exceptional job in lowering my blood pressure when other providers have not. However, I strongly feel she does not authorize enough Rx prescription refills for drugs I have been taking forever.

I heard the receptionist making fun of a patient.

I made the appointment at an agreed time and I was not seen by the Dr. until close to an hours from the time of my appointment. I parked at a time sensitive place and was at the office a few minutes early to do paperwork. It would have been helpful if the office had notified me in advance of needed additional medical records. This was my first visit

I have been a patient of Dr Frankl for many many years! She is terrific! Truly a wonderful Dr!!

My health care provider doesn't relate well to over weight patients like me. She thinks dieting just takes sticking to a plan.

Always helpful and knowledgeable. Confident with who I see and that I am treated by the best.

She was very courteous and listened to my concerns.

Dr Frankl has been my primary care doctor for over 15 years or more. I have a great relationship with her and appreciate the time and effort she has put into my care.

Dr. Frankl is very attentive and thorough. My experiences have always been very positive.

She is has people's skills and professional.

I just worry that there is an inclination to have prescription medicines play a very large role in my healthcare. It just seems to me that the only answer to a certain test result is another pill and frankly, I do not trust the pharma industry, as presription medicine only goes so far, as a patients behavior should also be explored and change in behavior or bad habits (e.g. poor meal planning or lack of exercise) should always be considered first. I have not ever been taken off a medication for medical reasons in the last ten years. Too much dependence on pills..ask me.

Nothing but the best care provided. Dr Frankl has got to be the best GP I've ever had.

She did not pay attention to my needs or ask the appropriate questions. She just wanted to issue a referral and have me on my way. She didn't care. She didn't seem to really listen and hear my concerns and try to help me at all. Very upset when I left this office.

Referred me to doctors who have helped.

would like the doctor to call me with my test result rather than receptionist always have questions.

Continued difficulty in getting Rx refills approved quickly. Snafu between pharmacy and doctor's office.

the clinic that did the blood testing was awful. I waited 20 minutes then was informed being 3 Rd in line it would be another 30 minut s. the waiting room was full and many were sick. I left and went to the west hills location a couple days later

I feel communication between my provider and me is, as good or better than communication with my friends. We seem to be on the same wave length. GOOD to have with your medical care provider!

I now have my mother going to Dr. Frankl.

she is a good listener

the office is very busy and does not have a personal feel to it. It makes you feel like you are just another person going through. I think the care is good, just not personal.

The front office staff could not negotiate the new computer system, my appointment time was changed but I kept getting calls for the appointment I cancelled. The staff was not properly trained on how to use the system, as change in an organization requires more than minimal training, as this just makes the patient feel that he is not the focal point of this busness, but rather, being used for some other reason. I am not against technology, but it cannot replace the human touch, which your system only diminishes the actual quality of care received, as the entire staff's main goal is the stupid system. It is not like no one got good care, before and no patients asked for this, as my appointments for the last 10 years were never screwed up on the old system. I feel used, not like a customer, which is the cornerstone of all businesses, however doctors may not see it this way, surely, your business doesnt, at Providence. My prescriptions thru your new system were not good and they messed them up, I have had to go back 4 times. I had to get a replacement med cause one of the carriers wanted a 500% increase for the prescription, and I faxed in a request as I had no confidence that I could speak to the doctor's assistant. I never got any call back and I went to the pharmacy, to pick up a prescription that was not ever ordered--and found out that a new prescription was ordered for me but I was not ever told and it was not a pill, so I did not take it. THIS IS [...] SERVICE FOR A DOCTOR'S OFFICE....as a patient, should I not be the reason the whole staff is there, would you want this kind of service for your loved one's...so I do not have a necessary medication and no one followed up...if I wanted to be treated like cattle, I would have signed up for [...]

odd situation, new receptionist quite cold and asked me twice in one minute if i was done with my paperwork. other patients in area even commented. then, dr, who i adore,apologized for not having enough time bc i was late. i told dr i was NOT late. my appointment was at 1, i was there just before 1, BUT i was supposed to have been toldtocome 15 minutes early to do paperwork so i would be ready to see dr herslf at 1. ( btw, i do not think dr rushed, we still had ample time to discuss my stuff.

Never had a problem with Dr. Frankl in the 15 or so years as her patient.

Very satisfactory

I do feel like Dr. Frankl rushes me through. I've been a patient for over 16 yrs. and would like a little more bedside manner -

Receptionists should offer to take a message instead of asking me to call back in 10 minutes.

Sally Frankl has been my physician since the late 1990's. I am very fond of her. She has been with me through 2 serious health issues. She has always returned a call even after hours if I had need of her.

I wish Dr. Frankl listened proactively.

After tests, someone from her office called with results - would prefer DOCTOR calling.

dr Frankl has been very accurate in her assessments and very proactive in treatments she thought necessary.

Follow up on any and all requests (copy of labs, call back from dr, call regarding labs, follow up on lab results took longer than promised) always took longer or never occurred. I've made multiple requests via calls and visits which never were addressed timely or at all.

for being a first time patient, I felt this doctor seem uninterested in what I had to say. We don't have the same beliefs, I am more of a natural medicine kind of patient, she did not seem open to that instead she took the time to tell me that there is no medical proof that stuff works. If that "stuff" makes me feel better without any side effects then I say that stuff really works! I will be looking for a different doctor. Just difference of opinion, that's all.